If your return is due to unwanted product(s) (including misreading of product information) then please contact us directly with your request.
You have 14 days from the delivery of your product(s) to cancel the contract.
Return shipping of unwanted products will be the responsibility of and paid for by the customer.
Refunds or replacement products for unwanted products will not be made until the product is received in the condition it was sent.
Products that are returned in a condition less than that of the original condition will receive a partial refund. The partial refund will be based on the condition of the product.
We advise that you send return products by courier with insurance in case of any damage or loss.
***Note that in the event you need to return an order or items purchased in error, you will be charged a restocking fee of 15%. This does not apply to consumer e-commerce purchases.